SKALDIX (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
Our Commitment
We collect only the minimum data necessary to provide our service. We never sell your personal information to third parties.
1. Information We Collect
1.1 Information You Provide
- Email Address: For license key delivery and customer support
- Payment Information: Cryptocurrency transaction IDs (processed by Sell.app)
- Bybit API Keys: Stored locally on your device only — never transmitted to our servers
1.2 Automatically Collected
- Device ID: Anonymous identifier for trial period management
- Language Preference: Stored in localStorage on your device
- Technical Data: Device type, OS version, app version (anonymized)
2. How We Use Your Information
We use collected information to:
- Provide and maintain our trading service
- Process payments and manage subscriptions
- Deliver license keys and important updates via email
- Prevent fraud and abuse of the trial system
- Improve our AI algorithms and user experience
- Provide customer support
3. Data Security
We implement industry-standard security measures:
- Encryption: All data transmitted via HTTPS/TLS
- API Keys: Stored locally on your device, never on our servers
- Passwords: We do not store exchange passwords
- Server Security: Regular security updates and monitoring
API Key Security
Your Bybit API keys are stored only on your device and are never transmitted to or stored on our servers. You maintain full control over your exchange account at all times.
4. Data Sharing
We do not sell your personal data. We may share information with:
- Payment Processors: Sell.app for cryptocurrency payment processing
- Legal Requirements: When required by law or legal process
- Service Protection: To protect against fraud or security threats
5. Third-Party Services
Our service integrates with:
- Bybit Exchange: For trading execution (your API keys, their privacy policy applies)
- Sell.app: For payment processing
These services have their own privacy policies that govern their use of your data.
6. Data Retention
- Account Data: Retained while your account is active
- Transaction Records: Retained for 7 years (legal requirements)
- Usage Analytics: Anonymized and aggregated after 90 days
You may request deletion of your personal data at any time by contacting support.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request removal of your data
- Portability: Receive your data in a portable format
- Objection: Opt-out of certain data processing
8. Cookies & Local Storage
Our website and app use minimal local storage:
- Language preference (localStorage)
- Session management
- Basic analytics (anonymized)
You can clear local storage in your browser or app settings at any time.
9. Children’s Privacy
Our service is not intended for users under 18 years old. We do not knowingly collect data from minors.
10. International Data Transfers
Your data may be processed on servers located outside your country. We ensure appropriate safeguards are in place for all international transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our service constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or data requests, contact us at [email protected] or via Telegram at @skaldix_support.